{"id":579311,"date":"2025-05-31T08:12:44","date_gmt":"2025-05-31T08:12:44","guid":{"rendered":"https:\/\/ledshoponline.be\/?page_id=579311"},"modified":"2025-05-31T08:54:40","modified_gmt":"2025-05-31T08:54:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/ledshoponline.be\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"579311\" class=\"elementor elementor-579311\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-696eb7d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"696eb7d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fa54cf9\" data-id=\"6fa54cf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-62c5566a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62c5566a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ad1ed5a\" data-id=\"6ad1ed5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16662102 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"16662102\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-340x340.png\" class=\"attachment-340x340 size-340x340\" alt=\"\" srcset=\"https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-340x340.png 340w, https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-299x300.png 299w, https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-150x150.png 150w, https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-12x12.png 12w, https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img-430x430.png 430w, https:\/\/ledshoponline.be\/wp-content\/uploads\/2025\/05\/wd-furniture-contact-us-milano-img.png 510w\" sizes=\"(max-width: 340px) 100vw, 340px\" loading=\"eager\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb0269c\" data-id=\"fb0269c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cf9ef12 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4cf9ef12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">SEOboost bv<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75234a4f elementor-widget elementor-widget-wd_text_block\" data-id=\"75234a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><strong>LEDshoponline.\u00eatre<\/strong><\/p><p><strong>Du lundi au vendredi<\/strong> 09:00 - 17:00<\/p><p><b>info@ledshoponline.be<\/b><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-26ad05f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26ad05f9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-481b0194\" data-id=\"481b0194\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5367394f wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5367394f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Questions fr\u00e9quemment pos\u00e9es<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab00eda elementor-widget elementor-widget-wd_accordion\" data-id=\"3ab00eda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udce6 Quand ma commande sera-t-elle livr\u00e9e ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>La livraison normale est de 2 \u00e0 3 jours ouvrables aux Pays-Bas et en Belgique. Dans les autres pays, le d\u00e9lai est de 5 jours ouvrables.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udca1 Quels types d'\u00e9clairage LED proposez-vous ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Nous proposons une large gamme de : Spots encastr\u00e9s \u00e0 LED, spots GU10, panneaux \u00e0 LED, bandes \u00e0 LED, tubes lumineux, \u00e9clairage ext\u00e9rieur, \u00e9clairage intelligent, accessoires et plus encore.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udd04 Puis-je retourner ma commande ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, vous disposez d'un droit de retour non pas de 14 jours mais de 30 jours. Les produits doivent \u00eatre inutilis\u00e9s et dans leur emballage d'origine. Plus d'informations sur notre <a class=\"cursor-pointer\" href=\"https:\/\/ledshoponline.be\/fr\/remboursements\/\" target=\"_new\" rel=\"noopener\" data-start=\"774\" data-end=\"832\">page de retour<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83e\uddfe Recevrai-je une facture avec ma commande ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, vous recevrez automatiquement une facture par e-mail apr\u00e8s avoir envoy\u00e9 votre commande.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udd27 Pouvez-vous \u00e9galement proposer une installation ou des conseils ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Nous donnons des conseils professionnels sur le choix des produits, mais nous n'effectuons pas d'installations nous-m\u00eames. Pour les questions techniques, nous sommes \u00e0 votre disposition par e-mail ou par chat.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"5\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udcb3 Quels sont les modes de paiement disponibles ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tVous pouvez payer en toute s\u00e9curit\u00e9 via Bancontact, Visa, Mastercard, PayPal, iDEAL, Apple Pay, Klarna et plus encore. Vous pouvez \u00e9galement payer avec des \u00e9co-ch\u00e8ques ou des ch\u00e8ques-cadeaux. ( Si cela ne fonctionne pas, contactez-nous pour que nous puissions l'ajuster manuellement ).\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"6\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udd0b Vos produits sont-ils efficaces sur le plan \u00e9nerg\u00e9tique ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, tous nos \u00e9clairages LED sont \u00e9conomes en \u00e9nergie et conformes aux normes europ\u00e9ennes. Vous \u00e9conomisez jusqu'\u00e0 90% d'\u00e9nergie par rapport \u00e0 un \u00e9clairage traditionnel.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"7\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\uded2 Disposez-vous d'un magasin physique ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Non, nous sommes une boutique en ligne sp\u00e9cialis\u00e9e. Gr\u00e2ce \u00e0 nos faibles frais g\u00e9n\u00e9raux, nous pouvons proposer des prix comp\u00e9titifs.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"8\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\ud83d\udcde Comment puis-je prendre contact ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Par courrier \u00e9lectronique \u00e0 l'adresse suivante <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1796\" data-end=\"1817\">info@ledshoponline.be 24\/7.<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SEOboost bv LEDshoponline.be Lundi-vendredi 09:00 - 17:00 info@ledshoponline.be Questions fr\u00e9quemment pos\u00e9es \ud83d\udce6 Quand ma commande sera-t-elle livr\u00e9e ? La livraison normale est<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-579311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/pages\/579311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/comments?post=579311"}],"version-history":[{"count":10,"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/pages\/579311\/revisions"}],"predecessor-version":[{"id":579331,"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/pages\/579311\/revisions\/579331"}],"wp:attachment":[{"href":"https:\/\/ledshoponline.be\/fr\/wp-json\/wp\/v2\/media?parent=579311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}