Warranty of ledshoponline.be

Every product in our range has a minimum 2 to 5 year warranty.
The warranty period can be found under product details, on our site.

If problems are due in whole or in part to improper, careless use and/or installation or if the problem is due to external causes, the warranty is no longer applicable. 

You cannot make a warranty claim if:

• defects or wear due to negligent maintenance,
• If changes have been made in or to the item by third parties,
• If the date on the invoice has been changed or made illegible,
• due to defects caused by non-intended or improper use such as failure to follow the accompanying instructions for use,
• damage due to willful or gross negligence,
• in case of external calamity such as lightning strike and the like,
• overheating by central or other heating or by using a higher wattage than prescribed,
• exposure to humidity, extreme heat or sunlight, or extreme cold,
• warranty on power supplies applies only when used with LED products purchased from LEDshoponline,
• costs caused by third parties to repair a defective item will not be reimbursed.

Return - Right of Withdrawal.

If, within the warranty period, you have a defect in a product

How?

Both for return and warranty you must first send an email to us to mention this. Always deliver the return with the following return form completed. Return form

Then you can return the defective product to:

Ledshoponline - Tom Noreilde
Musse Street 16
8553 Otegem
Belgium